Voltas — Split A/C not cooling

Voltas — Split A/C not cooling

P Pankajsehgal11 from JAMMU, Jammu and Kashmir Aug 30, 2022 Sep 13, 2022 This thread was updated on Sep 13, 2022

I logged my complaint on 2nd August 2022 vide No.[protected] for 6 year old A/C but Voltas cancelled my complaint on 24th on its own and asked to reschedule the complaint My new complaint No. is [protected] dt 24th August 2022. Voltas is showing its inability to provide spares and asking me to arrange spares on my own. Was this information helpful? No (0) Yes (0)
Voltas customer support has been notified about the posted complaint.
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Voltas Customer Care

from Gurgaon, Haryana

Aug 31, 2022

Verified Support

Dear Pankaj

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Pankajsehgal11's [Complaint's author] reply, Sep 12, 2022

I logged my complaint on 2nd August 2022 vide no. 22080213893 for 6 year old A/C but Voltas cancelled my complaint on 24th on its own and asked to reschedule the complaint My new complaint No. is 22082400979 dt 24th August 2022. and again it was cancelled by votas on their own and registered a new complaint vide no. 22090102425 on their own on 1st September and now co.is showing unavailability of spares and asking me to arrange on my own.
pankaj
9419142342

Voltas Customer Care

from Gurgaon, Haryana

Sep 13, 2022

Verified Support

Dear Pankaj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team