Voltas — Supply of Defective Split 1.2 ton AC

Address:Bharuch, Gujarat

I had purchased a new VOLTAS 1.2 TON 5 STAR 155 CY SPLIT AIR CONDITIONER on[protected] from DIVYA ELECTRONICS, NEW DELHI. I got the AC installed on[protected]. AC was installed successfully and running well.On[protected] when I tried to run the AC there was no cooling, only fan is running. I had lodged a complaint thru 24 hours Voltas Customer Service on dt.24/03/2015. My complaint number is-[protected] I had talked a number of times with customer care centre within last 7 days. Every time the I get a reply that my complaint will be attended very shortly and technician from Voltas will attend the complaint. But till date problem is not resolved Kindly help to resolve the problem Thanking you AJAYA KUMAR BISWAL Contact No: [protected]
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Voltas customer support has been notified about the posted complaint.
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Dear ajaya1962,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas
Dear ajaya1962,

As confirmed by the branch - you got the installation done by local technician, There is gas leakage issue in the unit. Estimate given to you, the same is pending for your approval.

Regards,
Online Team
Voltas

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