Voltas — Voltas beko repair

I have raised a complaint about my refrigerator on 23/11 and I received call on 24 from technician saying he received complaint about AC. I again raised complaint on 25th and from that day onwards I have called 6 times to customer care people they give technician numbers or say they will make their senior call back which never happens. I have received local agency number who in turn gave me technician number and from 25th he keeps saying I’ll come but he never turned up till now and on top of it he doesn’t answer the calls neither he transfers it to someone else. When I called back the agency on 28th and 29th they said they will arrange alternative which also didn’t happen till now. My concern is if it takes 8-9 days just to visit what sort of service are you guys providing and how do you expect people to buy your products with such pathetic support system and the only thing your people are bothered about is making people renew their AMC even if I renew what’s the point . Literally disappointed with the service