[Resolved] Voltas — voltas pathetic service and false commitment

raheg

from Bengaluru, Karnataka

Address:

560067

I have raised web ticket month ago for my ac service and not heard back then i called voltas customer care on 15th april and they assured that within 24 hours someone will call me. Its been 48 hours nobody called me nor attended my issue.

I have highlighted this to customer care but they are useless as voltas ac service!, i would surely buy non voltas ac and ask everyone in my circle to do the same. #boycottvoltas, voltas is black mark on tata branding. Pathetic service, careless service center guys and waste of money and time.

Now they closed my ticket stating customer not reachable! I gave 2 numbers and did not get any calls. Voltas simply fooling around people

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Jun 1, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Voltas Customer Care's response Dear Customer(raheg),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 25, 2018

Voltas Customer Care's response Dear Customer(raheg),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team