Voltas — Voltas window ac service | |||||
Hi, We got our voltas ac around 3 years back and this year on june 30, when it was not cooling. We called the customer care fix it. The service centre guys came and said that the ac needs gas filling. Hence they would need to take the ac to their godown, to which we agreed as there was no other option. They got the ac back after 3 days on 4 july saying there is a lot of repair work and they had to change the capillary filter as well and charged us an exorbitant amount of 3700 for gas filling, repair, capillary filter, transportation and visiting charges. Its not even 20 days and ac is again not cooling as there was a spark in the ac. This is completely unacceptable. It seems that voltas has tied up with inexperienced service providers as firstly they took 3 days to fix the ac and we have no idea what they did to the ac in the godown. And now the ac is not working properly. I want someone senior to look into it urgently and take action. Bill no - 407 Bill no - 614 The service center details are: Rr aircon service Plot number 523, ground floor, vill chakkarpur Near shiv mandir and power house Gurgaon Mobile - [protected] S tax no. Ahnpy3079psd001 Regards, Alisha gupta [protected] Alishagupta.[protected]@gmail.com Was this information helpful? | |||||
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2 Comments | |||||
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Its been 2 days and still no resolution, just a message that you guys are looking into it.
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
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Voltas Online Team