[Resolved]  Voltas — Window AC service

I have been complaining about this AC breakdown from 27 Apr 2022 till now the AC is not working properly. Some small boys are coming to resolve the issue. Even they don't wear the uniform and doing the repair by seeing YouTube/mobile. Everyother day some different persons are coming. The compressor was not getting off but One day someone said it's problem in PCB panel and came with one panel without box, it was open and don't know whether it's genuine or not. When asked he said it comes like this only and next day he came with box and fitted the panel.
After 2 days same problem occurred and ice was melting and we could here the sound. When we complained again no one came after following up so many times. Finally on 16 may person came and said Gas was leaking and he did his work now again same problem occurred and called him today again i.e. on 22 may 2022, he said i have informed but no person is coming.

The matter was escalated everytime to ASM.I am really fed up with Voltas service. It's been 2 months now and my AC is not working and due to compressor not being cut my electricity is really getting fluctuated.

Request you to kindly take a serious action against it.
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Jun 25, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 24, 2022
Voltas Customer Care's response
Dear Akila,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
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