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Broadband
Vovinet

Vovinet — Broadband connection

I have a 50 mbps broadband connection from microscan.
However since last 2 months i am not even getting 5 mbps speed. I have raised this issue repeatedly since in last 2 months but the complaints have been closed without resolution even after specifying not to do so without confirming resolution.
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Complaint closed again without resolution or confirmation.
Can anyone help me to escalate to consumer court?
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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