Vovinet — Internet issue not working since Wednesday (14th Oct 2020) night

This is to inform you that since Wednesday night[protected] my internet is not working. ( Microscan) ( Account [protected]) registed name is Anirudh Pole. After repeated complaints and calls the internet is still not working, very pathetic and irresponsible service. I have been facing this problem since day one.I have paid 6 months advance payment.Six to seven times a month I have to face this problem. I have taken this service as I'm working from home and what is the use if I am facing this problem often.NIBM Pune office is giving pathetic service.I have called several times to Mumbai office butjust giving fake commitments, and from NIBM Pune office I was in contact with the office person. I have called him 25 times, he didn't pick a single call and did not bother to reply. I have call logs history. They are not bothered about what problems I am facing.I need to take this to the higher authority.
Complaint number -VIPL/[protected]
15 Oct, 2020 01:21:51