Vovinet — suspension of services without information in advance

Website:

www.vovinet.in

Dear friends, this company provides broadband services in pimple saudagar pune. I have subscribed to their connection in roseland residency pimple saudagar for last one year and things were ok though not good. Recently after paying my subscription fee for next 4 month on 4/12/2017 rs 4129/- suddenly they stopped the services from 10/12/2017 without information. When contacted they told me that society is not allowing them to continue their services. When i asked them to refund my subscription money as the money has been paid to them and not to the society, they said that as per company policy there is no question of any refund. The parent company is microscan mumbai. I have written to them but so far their is no response. I have cc to trai also. If they do not resume services or refund my money i will be lodging fir in police and will call them in consumer court. So be careful before subscribing to this company.
Shailesh kumar shukla