[Resolved]  VRL Logistics / VRL Group — LR No [protected] Not tracing and material not received

One of my supplier is booked material from Mumbai to Nandyal.
The consignment number is mentioned above in the subject line.
The given LR number is not tracable.
The Nandyal VRL persons are helpless in providing the information of the non-tracable material status.

Being a 5k crore turnover organization, it is shameless to have the non-tracable Consignments.

Even the customercare people also saying that they can not provide the details.
I did not got any mail.

To give the grievance report, their website is not generating the ticket.
This is the worst service

From:
Vijaya Bhaskar-[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 9, 2024
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2024
VRL Logistics / VRL Group Customer Care's response
Dear Sir,

We would like to informed that given LR NO. is wrong so give the correct LR NO. so we can check and clear the matter.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1250
    Pending
    0
    Resolved
    252
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information