[JP CONSTRUCTIONS]
[STATION ROAD GUGGARI COMPLEX]
[GADAG 582101]
[[protected]@outlook.com]
[[protected]]
[28/12/23]
[VRL LOGISTIC]
[PUTTARAJ CIRCLE OLD DC OFFICE]
[GADAG]
Dear Sir/Madam,
I am writing to express my extreme dissatisfaction with the service I have received from your company. On [21/12/23], LR NO - [protected].. I entrusted your company with the transportation of my [WPC LOUVERS], and I was appalled to discover that the product had been severely damaged upon arrival.
Not only was the product damaged, but the management's response to my complaint has been utterly unprofessional. Instead of addressing my concerns with due diligence and respect, I was met with rudeness, dismissiveness, and even offensive language. This is completely unacceptable and has left me feeling deeply disrespected as a customer.
I demand a full investigation into the mishandling of my product and a prompt resolution to compensate for the damages incurred. Furthermore, I expect a formal apology for the unprofessional conduct of your management team.
I trust that you will take this matter seriously and take immediate steps to rectify the situation. I hope to receive a response from you within TIME to discuss how you intend to address this issue.
Sincerely,
[JP CONSTRUCTIONS]
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