Vserve ebusiness — Not able to resolve the complaint for the past 10 days
S
shobaroy
from Chennai, Tamil Nadu
Aug 21, 2015
Address: Chennai, Tamil Nadu
Every time a complaint is raised the technician comes and fixes it for that moment. Exactly 1 hr after he leaves the problem comes back. For the past 10 days the issue was not solved at all.
Raised a complaint to level2 escalation. They sent out automatic response. Problem was not resolved and became worse after their person checked.
Level 3 escalation by email and telecall was a big JOKE. They gave a response that this is the first time it has come to their desk and hence will take 48 hours.
AIRTEL is a BIG JOKE. No customer support. No customer service.
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