VTU — EDDTS application not accepted

Address:	Domlur
Website:	eddts.vtu.ac.in

I had applied for university transcripts for WES on[protected]. Next day I receive a call stating that documents were not clear and had to be resubmitted.
I resubmitted the documents to [protected]@vtu.ac.in on[protected] .
I received a call on[protected] to resubmit the documents to [protected]@vtu.ac.in and I did the same. There was no response from VTU.
Today I receive a call again from VTU stating that I have not submitted the documents to [protected]@vtu.ac.in when I have already done it.
However that lady was in denial and asked me to resubmit the documents again and give a callback to VTU. I did as told and called VTU multiple times but there was no response.
Please do the needful immediately