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Vu Televisions Complaints & Reviews

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Last updated Jan 10, 2024
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Vu Televisions reviews & complaints page 14

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T
tina_kar
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Poor quality of television

Address:Mumbai

I have purchased VU 40 inch television from flipkart on 19/05/2020. As the warranty period was for 1 year, tv was running okay during this period. Then suddenly in July Screen started turning greenish, and after lodging complaints, we got no response from company's customer care service. I must say VU is cheap quality TV they build their products in such a way that problems start arising after the warranty period. No durability at all....
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Address:Vu Technologies Pvt Ltd Electronics Company Secunderabad, Telangana

My Vu tv is not switching on. I have already raise a complaint with the customer service before 5 days and complaint number is VU716507. I was informed that technician will cal me within 24 hours. But I didn't receive any call. I reached out to customer service yesterday for following up. I was told the same. But still I haven't received any call. I feel that the customer support of Vu technologies is very poor. Will there be any technician...
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S
Shala A V
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vu android smart tv

Address:Kochuparambil House, SDPY Road, Palluruthy

When switch on tv see display in android only...
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V
vimal kumar ihdl
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Board replacement not match with original tv

Hi team,
Last october our board got issue and we registered complaint technician came and replaced temporary board which is not match orginal headphone slot are not available. We call same technician he said no kit came we are in struggle...
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V
vkkant
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TV not working

I bought 50" vu led tv in Dec 2018 and now there is a problem with the display panel (Vertical lines on the screen). Since the warranty is only for 1 year, the Customer care says that engineer will take Rs. 600 per visit charge.This is pure cheating from vu company as they are selling cheap quality products which don't even last for 1.5 years.

I request the consumer forum team to support and save me from such cheaters like...
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R
Rajan Kurmi
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Tv is flickering

Vu655112 ticket number raised
After 4 to 5 months of purchase of this tv we started getting flicker issues the screen started flickering
Soon the service ticket was raised.
The engineer visited and replaced part but after few month again the same issue started.
Again ticket was raised and again some part was changed, after few month same issue again started and we where told if the issue again occur tv will be...
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A
Ansudeen P T
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Tv screen problem

Address:Ansudeen P T,Panackal House, Anakkall P o

There is having a line in middle of the t. V screen...
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P
prade91
from Rajapalaiyam, Tamil Nadu
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Very worst Quality mother boards using for new products

Address:1C, PARANGINATHA PURAM, NEAR LOADMAN MANDAPAM
Website:www.vutvs.com

I have purchased Tv 39inch.. mother board problem after 1year 1month.. Again i replaced mother board with them.. they are taken that old board and replace them with old repaired board like they taken from some one.. with the amount of 2k.. it happend before 4months.. now again board problem.. They are using poor quality board.. which means they are using some one repaired board for new tv also.. if we asked that is the rule for vu company.....
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A
Archisman
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Tv not working

I raised one complaint for tv not working on 27th june 2020, one enginner came and updated that some part needs to be replaced and it will then be replaced but till today part has not been replaced and no one is there to pickup calls and answer mails on vu tv side, very poor service and response also there is no proper way to contact them...
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M
mistryrupeshh
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32 inch led tv

My 32" led tv panel is not working since mid of may 2020. Due to covid pandemic and lockdown, i did not contacted any one.in june when i tried helpline nos., i cound't reach anyone. On vu whatapp no. No one picksup phone. On messaging the issue on vu whatapp no., one person came 2 weeks back. He took photos of bills and informed that one person will come by next day and do detailed check up and do replacement of any parts of required. Till...
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M
Mohammed Asifar
from Bengaluru, Karnataka
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Vu TV service and product issue

Address:NA
Website:www.vutvs.com

Hi all,

This is with great regret i am writing this mail. Following a complaint registered for a vu tv service, one of your technicians turned up.
After a thorough examination of the tv, he found it to be a motherboard problem. He replaced the motherboard with the new one and
Charged 4, 350/- for the same.

First of all, i felt that it costs too much for the piece. Not only that, the technician...
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T
thakurdaljeet
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usb port issue

I have raised a complaint (SR Number VU657187) but they have closed it without resolve. I'm using VU TV(43 inches ) and when we used the pen drive and unplug it and its internal blue material comes with a pen drive. It means the material quality is very poor. I raised the issue with the respective VU team and they said it damaged by a customer and denied to repair/change while VU TV us under warranty....
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A
Amrik legend
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screen mirror

When we do the screen mirrioring the tv runs slowly the audio runs first and then the videos...
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I have raised a service request in Feb 2020 but still i have not received any specific update on my service request for vu television till date.
Even after repeated call to their customer support and writing mails they only revert that they will call me in a day but never called back for the same
The customer support in vu is only for name sake the brand lack in after sales support.

I need to replace my TV as...
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T
Tanishq Coins
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poor quality products fraud company

Address:New Delhi, Delhi, 110034

I bought vu iconium smart 55" inches tv from flipkart in 64700/- on 15 june 2016. They delivered in a week. There technician came over and installed and put dish tv hdmi cable on slot 3 or 4 and we start watching. After few days i tried to connect my laptop with tv but i cant connect to slot 1 and 4. So i tried for screen mirroring which was not worked as well. So i used slot 3 and it's connected. But i ignored all this. But couple...
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A
ashishmarwah
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installation

Address:104 B RAMESH NAGAR, SINGLE STOREY, IST FLOOR, NEW DELHI, New Delhi, Delhi, 110015

I have bought a vu 138 cm (55 inches) smart 4k ultra hd led tv pixelight 55bpx (2019 model, titanium grey) on 30/10/2019 which was delivered in first week of november, 2019. After receiving the tv i received call for installation, for which i requested installation after some time. The person who called me that i need to maintain the unopened box.

Now, i want to take installation but i have been advised for charges. On my...
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M
Mahen111
from Delhi, Delhi
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no update on service request

Address:Sanjeevani Society, Govandi, 400088
Website:www.vutvs.com

I have raised a service request in nov 2019 but still i have not received any specific update on my service request for vu television till date.
Even after repeated call to their customer support and writing mails they only revert that they will call me in a day but never called back for the same
The customer support in vu is only for name sake the brand lack in after sales support...
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S
Shekhar Singh Tomar
from Indore, Madhya Pradesh
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repairing & delivered defective tv

Address:204 Sai vihar colony indore, Indore, Madhya Pradesh, 452001

Hi team

I bought a vu tv from flipkart 6 month back and suddenly the picture display (Panel) went black, after three days of continuous follow up with the customer service and engineer was sent on 9th who said that the display panel usb (Port) is dead and we have to replace it. Nobody has to come yet. I request the vu team to support and resolve the issue asap
I suggest every one don't buy vu tv...
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K
kaushail
from Hyderabad, Telangana
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product found defective -no replacement/ refund provided

Address:Vu Technologies Pvt. Ltd., Vu Televisions, Vu Center, 29, MIDC Central Road, Andheri East, Mumbai- 400093, 411028
Website:[email protected]

I have noticed some playback and picture quality issues with my TV. The TV is producing the incorrect colors in 4k videos and the playback speed is fast by default for all content. After noticing these issues i lodged a complaint in the Vu customer care on 25 November 2019 bearing a call no.VU576611 but no resolution has been provided yet. Engineer visited to check the issue once and acknowledged the issue but didn't provided me with any...
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Y
Yogesh Prabhudesai
from Mumbai, Maharashtra
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bad quality tvs

Address:Thane, Maharashtra, 400607

I had purchased vu android 49" led tv in aug 2018 from flipkart for rs. 41000.in sept 2019, as soon as the warranty was over, my tv started showing black and white bands and in couple of days lost the entire picture. I had vu service engineer inspect the tv and he said that its a problem with the led display panel and it has to be replaced at the cost of rs. 25500.

This shows how reliable their products are. A tv that costs...
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