Vu Televisions Complaints & Reviews

I bought a vu 32 in smart tv on 2016. Since 3 years i dnt face any problem from last month i am facing that my remote getting slow and finally remote not working.

So i contact vu customer care and they send a service engineer. I think they dnt have quality service engineer. They can't even fine pbm in tv sensor or in mother board and they doing trail and error method that changed sensor and same pbm exist. So the doubt on tv...

Greetings !!!

Herewith i am complaining about my new television (Brand Name - Vu)(Model No :H40K311)problem is scratch occurred on left side corner of my TV, i dont know how how this is happened.so kindly take a look and repute the service technician to solve this issue as soon as possible

Thanks For Your Consideration.

WBR,
VENKATESAN
[protected]...

I bought a 49" vu 4k smart tv 1 year back and now there is a problem with the display panel (Vertical lines on the screen). Since the warranty is only for 1 year, the engineer says that its a display pane or mother board l issue and they say that it can't be repaired and the panel or mother board has to be replaced which costs around rs. 5, 000/- for the mother board first and they don't have confirmation on the panel. This is pure cheating...

I bought a Vu TV from flipkart 3 years back and suddenly the picture tube (panel) went black, after three days of continuous follow up with the customer service and engineer was sent who said that the panel is dead and we have to replace it at a cost of Rs 26500. When it is difficult for the company to send a service engineer for 3 days what guarantee is there that they will replace the panel after payment. The local manager himself admitted...

Our new vu tv suddenly stopped working last friday i have created a ticket :vu7449781 and called 5 times in the service center however, no one turned up... How to esclate this and how to get my tv working back it's not been 1 years.. I have bought 2 tv instaed of 1 the other one with 43 inch has not yet opened don't know where it's in working condition or no... Such a pothectic service why you sale your products when you can't make the promises...

Sir,
I purchased vu smart tv of your esteemed company which was delivered to me on 18/05/2019.
Since then i m facing problems of installation.
I contacted to your customer care centre from where i m getting assurance of 48 hours.
Before four day they provided me phone number [protected] and told me to contact the said person for installation.
Last four days i m contacting to the said person and he is replying...

I bought a 43" VU 4k smart TV 2 years back and now there is a problem with the display panel (vertical lines on the screen). Since the warranty is only for 1 year, the engineer says that its a display panel issue and they say that it can't be repaired and the panel has to be replaced which costs around Rs. 25, 000/- and they don't have confirmation on the panel availability can be only confirmed once i send them the money. This is pure cheating...

I ordered VU official Android TV from flipkart(https://tinyurl.com/y3urwdm2) on Thu, Oct 11th '18 which got deliever on Fri, Oct 19th '18.
Since Amazon prime and Netflix are not officially supported on this TV, at that time I don't have an external device to test HDR/4K content.
Few months later I bought an Amazon 4K firestick to watch HDR and 4K content on this set.

While playing HDR content I found that TV...

Invoice Number # FABQ[protected] Date Opened Customer Scope Call No. Model No. 29/12/2018 09:33:55 Leela Prasad Repair VU363069 LED43D6575 NETRANGE Always getting below error when trying to load YouTube app.. the only good app also not working in tv. No other useful app available... Model: https://dl.flipkart.com/dl/vu-premium-smart-109cm-43-inch-full-hd-led-tv/p/itmevageht8mx4ef?pid=TVSEVAG...⇄

I have brought vu lcd tv on date 16th nov-2015 and 2 days back pane screen got dead. I have lodge complaint through customer care. Today technician visit and said panel is gone so cost will be around 9000/-.

Date of incident:- 17-2-19

How come with in 3 year panel get dead?? Very poor quality of lcd tv. Feeling like cheated by company.

Invoice copy attached for reference

I want replacement...

I bought a new vu television in feb 5, 2018 and there have no issue for 10 months but after that suddenly his display have been pass off then i had complaint but the same condition faced 3 times after the first complained the same problem faced but result will be disapoint me. This is 5th time problrm faced and the vu television said me its not our mistakes it yours mistake. At that time the waranty time of tvs have been ended. So vu television...

I bought this vu h40k311 television from a croma store in chennai on 6th december 2018. My registered mobile number is [protected]. After i received the product, with in couple of days the remote is not working. I called the service person and he said to claim the warranty. Then i claimed the warranty, after a long struggle and several followups with customer care and vu service centers (Abhiramipuram & chengalpet), i got the remote delivered...

I have purchased 43inches 4K-LED TV, with in one month I am facing technical problems but Customer care and Service centers not responding even though many complaints and always asking 2-3 days to close the issue some times with out rectifying sending messages your issue has closed.
I have even sent videos and Photos of problem facing with TV. but not providing any response....

I have purchased VU LED Smart TV 109 cms (43") in 2016 for INR 38K. This expensive TV was never able to play YouTube till date. Whenever I try to install YouTube APP is always displays download pending and never able to finish it completely.
Sometime it displays please update Google Play Services message while installing APPs and when I try to install Google Play Services, it says the version of Google Play Services is not compatible...

On VU TV Web Website to claim warranty it says Enter Serial Number of LED TV to check warranty status but when I Enter Serial Number of my Vu Led TV Model no - 32k160M it shows or gives a message NO DATA FOUND.
I have emailed Vu support many times for this error they didn't resolve my issue & I called them also.
So kindly resolve this issue so I can avail warranty or check my Vu Led TV warranty by entering serial number on warranty...

Its the worst experience ever one can go through. The service center and support team is very pathetic. Inspite of multiple mails to the support team and even to the ceo devita there is no respite for the customers.

I have bought a vu 49 inches smart tv and it lasted only for two year only and the mother board went off. On requested for replacement of motherboard as paid service there is no response for 3 months. Finally there...

It has been the worst experience dealing with the service centre and the business. Very poor staff coordination who are so insensitive towards a senior citizen who has been calling up, following up for the past fortnight to get a tv replaced and repaired. It is highly unacceptable, that we are under the warranty period and are requesting for a technician on an urgent basis, but it takes the company 15 days to rectify and just assign someone??br...

Vu has the worst customer service. Sometimes it's like they doing fraud. There is an issue with backlight. We asked them service it, they asked 2000 rs, later they changed it to 6000 then 12000 and 35000. They want to loot us. They never come on time. Finally they placed the backlight and it got repaired again. Now they charged 6000 rupees and again it got repaired. Mrs sabapathy from chennai and mr basha have absolutely no worries. They...

TV is under warranty, they are forcing to accept physical damage & for repairing the TV on chargeable basis TV price 26000 Repairing cost 19500 they forcing to pay they not ready to repair the TV in warranty

Please rectify the same at the earliest in sites there are multiple co, paint about display

& VU service center forcefully costing almost 80-90 % cost of the TV

Thanks & Regards
Abdul...

My one month old vu android smart tv has already faced a lot of glitches, which has got me thinking how horrible the tv is and about its sub standard quality. I am not able to access any of its android functionality which is not happening for the first time, the home buttons do not work on both the remotes now. Last time a service technician had come and it took him a while to figure out what exactly the problem was with the tv and now again...