Wakefit — Furniture

I did a big mistake opting for the wardrobes from wakefit. I ordered 2 4 door wardrobes and a 3 door wardrobe from them. Their initial promised delivery date is 15 days later (which is late compared to other competitive sites). Though 25 days elapsed no products reached my end. After multiple follow-ups, they sent 2 4 door wardrobes after almost 25 days from the date of order. While installing them it is observed there are several scratches on the panels and wood is broken in some places. The delivery/installation guys mentioned they would get a replacement in 2 days and left all the panels in the middle of our house and left. No one turned up for a week, the local warehouse guys stopped lifting our calls, and customer service says they were not informed of any return by the local warehouse people. After multiple escalations the products the taken back for replacement after 10 more days. No products were replaced even after a week, there is no trace of the 3 door wardrobe and customer service always cuts your call if you question the deliverables. All these happened over more than 45 days and finally, I canceled my product. We have to shift to a home without wardrobes and have to survive for more than 20 days without a place for storage as they didn't mention proper time lines and keepon postponing date by a day or two.
Local furniture shops provided same wardrobes with much better quality for similar price.

I am writing this so that no one will fall a trap to this
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