[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Bill paid through Billdesk but payment status showing pending

Address:

BAGNAN BLOCK 2 ,HOWRAH

Dear Sir,
I am MD WASIBUL HOSSAIN, resident of GOHALBERIA, Vill, PO BANTUL, Dist- HOWRAH, West Bengal, PIN 711312 (WBSEDCL BAGNAN BRANCH, GUNINPARA)

CONSUMER ID[protected].
NAME MD MAMUD HOSSAIN
REGISTERED MOBILE [protected]
Sir, I would like to inform you that after receiving the bill ( Bill period- DECEMBER 2023 - FEBRUARY 2024. I have paid the billing amount of Rs.2874.00 through BILLDESK VIA PHONEPE application on 04/02/2024 and the payment was successful.The transaction id of that transaction is- T2402041344066753422061( screenshot attached) and the money was deducted from SBI bank account (NUNTIA BRANCH )(A/C HOLDER NAME :-MAITREE SARKAR ) and the money is deposited to WBSEDCL BANK Account. But sir my bill is still showing unpaid on your website and I have not yet received any money receipt document from your side.That's why I am so worried and don't understand what I should do now.

Please sir take necessary steps as soon as possible and resolve the issue .