Western Digital — Data getting corrupted and replacement policy needs to be improve

Address:Pune

My data is getting corrupted after few days, thumbnail are visible from temp folder in hdd but size is 0 bytes.
Definately data is getting corrupted in hdd.

On replacement I need to take backup of existing 1tb of data so i need new hdd for backup or atlist any online drives for few days for backup.

So please help me I have attached the issue.

Replacement I am ready but existing working copy of 1tb I have to take backup than only I will be able to hand this hdd, and I don't have any drive which can store 1tb of data.
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Check the thumbnail pic generated because it was present after I copied inhdd but after checking after few days 184 files shows 0 size. Now I am in fear of losing more data so plz provide me the replacement first I will copy the existing data and handover my bad hdd

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