Western Railway — Shameless railway staffs

Address:Mumbai City, Maharashtra

Railway is gone maniac coz of the loss. To make money they have given targets to collect penalty of 3500/- everyday to their employees. To achieve their targets people are forced to pay without their mistakes else they are retained for hours.2 days back I could not get down at malad station due to the conflicts of some ladies in train which caused me to get down at kandivli. alternate option was to jump from the moving train. Inspite of my several pleadings I was retained and was not retured my pass. i am a daily traveller. i even told to cross check if my people are waiting for me in Malad or not. Still the employee asked me to either give him some amount personally or pay full penalty. Shame on railway. Such rudely they manhandle genuine cases as well.
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