Purchased items worth more than Rs. 10, 000 and to my surprise I was forced to pay for a carry bag.
This is one of the companies that has taken undue advantage of banning of plastic carry bags. Even when one makes purchases worth thousands of rupees, like a begger this company demands money for the carry bag and forces the customers buy one.
When one purchases 15 to 20 items, how does Westside expect the customer to carry their purchased items? Does Westisde expect its customers to plan their purchases and come prepared with a carry bag? Does Westside go to its suppliers with a bag and collect their products or does Westside accept products from its suppliers if they are all put together in a truck and dumped in their atore without packing? It is expected that the products that you purchase are packed conveniently for safe carriage home.
Westside does not believe in convenience of the customers. For Westside Rs. 10 on a carry bag is more important than its customers' convenience.
I have raised the issue to their customer care and escalated it to the CEO with 15 reminders. Until now no positive response and no refund received. Was this information helpful? | 
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