Westside — Money got deducted from my account but still didnt receive any order confirmation and refund

Address:Trent Limited, Trent House, G Block, Plot No C - 60, Beside Citibank, Bandra Kurla Complex, Bandra (East), Mumbai 51
Website:[email protected]

Hello,
I was trying to place an order on westside.com on 06th Aug, 2022. While doing payment, the money got deducted from my gpay account and I got confirmation from gpay that money got successfully credited in westside account.
But I didn’t get any order confirmation or refund yet.
After multiple calls and emails, they are not responding on any channel.
Please look into this matter and resolve it as soon as possible.
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Hello @KomalRed
Even I faced a similar issue on 20- August 2022.
I tried to contact the number: [protected] it saying keeps on busy and no one is responding.
Send multiple mails but no response.
what could be the solution? please suggest any support from Westside.

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    Trent Limited, Trent House, G Block, Plot No C - 60, Beside Citibank, Bandra Kurla Complex, Bandra (East), Mumbai 51
    India
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