Westside — Order money refund for online shopping

Address:Mumbai
Website:www.westside.com

I have placed order #341791.Order got cancelled on company end without any information. I contacted customer care on email, when order wasn't delivered. They informed that order was cancelled and couldn't inform due to technical glitch. It has happened with other orders too. Now, I am waiting since 15days for the refund, they committed that it will come in 7-8days.Company people don't reply on mails, and on calls, we have to wait for 15-20mins to connect and then too no satisfactory answer.
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