[Resolved]  Whaaky.com — Ordered for Woodland Shoe but received Warangal shoe

Dear Sir/Madam, Ref : Order Number : S80242284 Order Date :[protected] I had ordered for woodland shoes in 11th March 2014 with Estimated Dispatch date 19th March 2014 After 3 months full of lame excuses ( election, Holi / Ugadi / Financial year end ..etc) for non delivery, Yesterday @4pm finally I received courier with WOODLAND LABEL but when I opened box it was WARANGLER shoes. I want what I ordered and paid for i.e Woodland Shoe i[censored] cant supply, please cancel my order. Attaching photographs for your reference. Aziz
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Aug 14, 2020
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Thanks and Regards,
Your friends from Whaaky
Waiting reply from Whaaky. (screen shots of your email and my query is attached) Plz clarify the following: 1. Whaaky will bear freight charges for returning wrong product sent to me as it is mistake from your end which you are agreeing.(Pls confirm in writing that you will bear freight charges). 2. Process for refund and way of payback with date.

Aziz

I came to know this thing from this forum so I did not receive the product and returned it. Now I am waiting for refund from 3 months. I placed order on 17/03/2014.
Hi Team,

I ordered the woodland shoes from the official site of Woodland.
Order id: 213693
please let me know the status.

Warm Regards,
Mudit
+91-[protected]
[protected]@gmail.com

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