[Resolved] Whaaky.com / Way2Online Retail — Whaaky.com fraud on Reebok Shoes | |||||
I had ordered Reebok Shoe on Whaaky.com via COD after open this parcel I saw it’s a Duplicate Reebok Shoe with different design, different color and defective so I called immediately on Whaaky customer care no.[protected] many times but at last nobody is there to attend the call so I mailed our return & refund request to [protected]@whaaky.com but still 32 days has passed and didn't get any response on mail and I am calling continuously but Whaaky.com is a fraud company so nobody is there to resolve my issue. My Order No.: S[protected] Company Address: Whaaky.com, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. Courier Name: bookmypacket.com Courier Consignment No.: 96221156 Order Amount: 849.00 Order Name: Piyush Garg Address: Khasgi Bazar, Lashkar, Gwalior-474001 Ordered Date: 21-Feb-2016 Delivery Date: 29-Feb-2016 Kindly help me to return this duplicate product and get refund my money 849.00 with legal penalty. Thanks & Regards Piyush Garg [protected] [protected]@gmail.com Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Apr 05, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear PIYUSH GARG ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement –Refund of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Verified Support Apr 06, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear PIYUSH GARG,
We are here to assist you better. Kindly Send the Product we are insure that we will Send Good one
Kindly do not hesitate to contact us. We are always at your disposal.
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
Apr 13, 2016 Updated by piyush_940 Dear Sir, Please find enclosed attachment contain India Post Tracking which is proof of Delivery has been done on 11-Apr-2016. Kindly refund my money asap.  | |||||
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Please find the enclosed attachments contain proofs of courier by India Post Service.
which consignment no. is CI[protected]IN.
Kindly check and acknowledge, and after receive this parcel refund my money 849.00 with courier charges 100.00.
Regards
Piyush Garg
[protected]