Whaaky.com — Item not delivered and refund not received

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	www.whaaky.com

On 17th October 2015 I had purchased with “S80986916” order number and made online payment of rupees 1099 to Whaaky.com via ICICI internet banking. Order Estimated delivery date was within 7-10 days but I didn’t receive the order so I have contacted whaaky.com support via phone on 23rd October and support executive confirm me that they will be delivering at on Monday. I again contact them after 7 days on 31st October but customer support not pick the phone. So I contact them via mail to deliver the product. On 7th November again I try to contact them but nobody picking up phone. After that as per mentioned process on whaaky.com site for cancel and refund, I drop a mail to cancel the order and refund but no response from their side. On 9th November again I drop a mail for cancel and refund but no update and well no buddy picking up phone. On 16th November again I drop a mail for cancel and refund but no update and well no buddy picking up phone. After 16th I continuously trying to contact them but nobody replying. Whenever I call to whaaky.com support, IVRS response running and due to this I already spend more than 500 Rs.