[Resolved] Whaaky.com — item not dispatched | |||
Respected Sir, i have purchase shoes of Woodland Shoes & Black Hammer Watch and Woodland Shoes & Black Hammer Watch on[protected]:09:03 from http://www.whaaky.com/Home with order NO S80236568. i try to call and email them many times but every time they told me next day sure will dispatched but on next day same answer as it is. now i am frustrate with their response. i have also tell them that i going to consumer but then also they haven't fear of consumer court. below are the email conversation which i did with whaaky representative. [protected] Forwarded message[protected] From: mehta vishal <[protected]@gmail.com> Date: Sun, Apr 6, 2014 at 12:23 AM Subject: Item not dispatch To: syed.[protected]@way2online.com, [protected]@whaaky.com Dear syed, As you said that item will dispatched on Saturday but till now I did not get any confirmation from you. I don't understand why the item till not dispatch and as per the last call you I came to know item already in stocks then also you are shipping my its almost 1 moth passed but you broke your promise of 10 shipping still you DONT care your customers. Also need to know I have orders 2 items 1St is Reebok and 2nd is woodlands. My order no is S80236568. Please don't try to cheat me. Regards, Vishal mehta On Mar 31, 2014 3:20 PM, "Syed Sajid" <syed.[protected]@way2online.com> wrote: Dear vishal mehta, This is to inform you that due to public holidays like Holi / Ugadi / Financial year end / onset of elections, there has been interruptions in the dispatch of Woodlands Shoes from the brand. The dispatches would be delayed by a week’s time. We are expecting to dispatch them by Saturday. To compensate for the inconvenience, we would be sending a gift alongside. Once dispatched, you will receive a consignment number and courier name related to the dispatch. Kindly bear with us till then. Thanks & Regards Whaaky Team Sir I requested you to please do something on above complains. Was this information helpful? | |||
Oct 12, 2016 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Apr 16, 2014 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, We @ Whaaky value each and every relationship and are committed to providing an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could write to us [protected]@whaaky.com regarding the same. Thanks & Regards Your friends from Whaaky | |||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Dear Sir/Mam,
We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.
Thanks & Regards,
Whaaky Team
This one is not Such reason Given by you that it will take time then you DONT have give customer time that item will dispatched with in 10 business days.