[Resolved]  Whaaky.com / Way2Online Retail — S[protected] still not yet received

Address:500055
Website:www.whaaky.com

Hi Team

I have placed my order S[protected] in Septemeber.It is almost 1 month but still i have not received my order S[protected].
I tried to reach the team but no answer and never pick call.
No proper followup from nor reachable number to reach out the customer support.I tried to drop email to [protected]@whaaky.com but never responds to the email

Please help me in this regards to receive my order.
They have cheated me please let me know if you required any additional information

Regards
Prathap
[protected]
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Nov 26, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear Pratap,
Order no: - S[protected]

We apologize for the inconvenience caused to you. Your product has been already dispatched by dotzot Courier we are in contact with logistic team regarding swift delivery of your product. You can track your order in below link

Courier Name: dotzot
Consignment Number:[protected]

http://dotzot.in/index.php

Thanks Regards Whaaky Team
Jun 20, 2018
Updated by pratap
At last after several follow up I have received the product but the quality is not good as expected.
Complaint comments 

Comments

Your Order ID : S[protected]
Payment Mode : NETBANKING
Order Placed on :[protected]:18:23

Today delivery my product,

But bluetooth not working.

So kindly please my product / shipment urgent return earlier or tomorrow.
Whaaky.com / Way2Online Retail Customer Care's response, Oct 26, 2016
Verified Support
Dear Ajay,
Order no: - S801921990

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -

Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282

Thanks Regards Whaaky Team
Whaaky.com / Way2Online Retail Customer Care's response, Apr 24, 2017
Verified Support
Dear Ajay,
Order no: - S801921990

This is to inform you that we have refunded your amount in your account. Kindly check your account.

The details pertaining to the refund are as below:

Transaction Ref id: - 152425183791852
Refunded on: 27th February 2017

Thanks, Regards Whaaky Team

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    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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