Wings Radio Cab — Complaint Application

Address:

Pune, Maharashtra

This was my written mail to the above company dt 19.02.15... . I am Prakhar Sharma. I booked a taxi from pimple nilakh to jahangir hospital (pune) on 31st Jan 2015 with Wings cab.That day your driver has charged extra money from us by telling that the journey travelled is 19km.Whereas in actual from pimple nilakh to jahangir hospital the distance is not at all more than 12-13 km As your driver has daparted from pimple nilakh inspite of taking left turn for rakshak chouk, he took right. I have just called him at the same time to tell about his wrong move that will take more km to reach the destination as it was a long route.but he drove the taxi as per his route choice. So, if his meter measured more km for the same journey, that is just not our fault.I am not liable to pay the extra money and I want that paid money back to me. To complain about the same I have called so many times to Wings radio cab but no any proper response is given .We are fed up now by giving our precious time to this matter. Almost around 20-25 times I have called you during these 20 days with hope for some positive output but did not got any from your side. As finally i am typing this mail I want a fruitful result for my registered complaint as soon as possible now as this is the limit . And i would like to tell this in a very clear manner to Wings cab, if this time too i will not be satisfied with ur response i will knock the Court's door for this type of your improper service to me as a customer. My complain ID is 2996 and prior that was 2908 (as told by your customer executive). AFTER THAT I GAVE SEVERAL REMINDER MAILS BUT STILL DIDNT GOT ANY FRUITFUL RESPONSE FROM WINGS RADIO CAB .It is not the matter to get the amount back(not a big one), but as we are harassed by his attitude of not responding on time and wasting my time too, i just WANT TO TALK TO HIS SENIOR for the above matter.THIS IS A HEIGHT OF IGNORANCE TO OUR REQUESTED COMPLAINT. Now we have fed up for this type of attitude so thats why we have complained here.