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Wish Net Complaints & Reviews

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Last updated Dec 4, 2023
Complaints 237
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50
Unresolved
187
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Wish Net Phone Numbers

Toll free
1800 419 4244
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+91 33 2534 0326
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+91 33 2534 0343

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Wish Net Head Office Address

86, Golaghata Road, Saraswati Apartment, 6th Floor
Kolkata
Kolkata District
West Bengal
India
700048

Wish Net reviews & complaints page 9

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P
payald285
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no connection since last 5 days

Address:Shyambazar, Kolkata, West Bengal, 700004

Hi,

Registered no.: [protected] (Pijush kanti das).

I tried connecting wishnet customer care no. Multiple times since last 5days. But the customer support executives are not receiving calls or taking any kind of complaints. Internet connection is not available since last 5days.3days back i had a talk with one executive and docket was raised. But after that also no initiative was taken by the customer care executives...
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Koustav Biswasrocks
from Mumbai, Maharashtra
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port blocking,nat type strict and asking for more money to unblock

Address:Kolkata, West Bengal, 700036

I am using wishnet for like 3years now and they started restricting some of the ports. I was bearable as they didnot block most popular ports and now they blocked most of the port. I do stream and play videogames and this port blocking is making it so hard to do . When i asked them to solve this issue they said that i need to take live ip ie i have to pay like 3 times the money i currently pay. No other internet service provider does this...
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ArkaR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nat type problem

Address:259/3B, Mahatma Gandhi Road, Haridevpur, Kolkata, West Bengal, 700082

I have been a wishnet user for over 5 years now, recently i discovered i am getting nat type strict which playing online games on my computer. I had to forward some ports by paying extra and the issue was solved for just 1 game. Now wishnet is asking me to change to biz plan. This is absolutely extortion of money. Something like this should not be chargeable. Very poor experience. Everyone should be aware of such extortion the isps do in...
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Address:86, Golaghata Road, Saraswati Apartment, 6th Floor Kolkata - 700048, West Bengal, India, 700048

I have been using wishnet broadband services for more than 4 years now. Recently they have started blocking ports and putting the nat type to strict which results in me not being able to use a lot of online services. When i talked to the customer care, instead of solving my problem they asked me to pay extra money in order to unblock ports.
This is ridiculous, no other broadband service use this kind of methods to make customers pay...
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Sk Nizamuddin Sohel
from Bankura, West Bengal
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blocked ports

Address:Galsi, 713406

I've been using wishnet for almost 6 months and my main purpose is gaming. However yesterday i came across an issue of blocked ports and strict nat type in my connection. Upon calling the customer service, i am told to contact my local provider for opening the ports and i am not given any further information about the cost and charges and the process. However, when i contact the local provider they are talking about corporate packages and...
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N
nion009
from Barddhaman, West Bengal
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poor service

Address:700102

Sir,
I am using your connection for 5 months. When i took the connection it was really fine and gave me 11 mbps download speed. But after 3 months i am not getting atleast 1 mbps download speed. When i tried to download games from "steam" the download speed stay in between 300kbps and then 0bps and stop downloading.in fact it takes much time to play a 1080p youtube video. I need a
Answer to this problem what is really happened...
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Ranjit Khasnobish
from Kharagpur, West Bengal
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internet speed issue, very low speed

Address:Jalpaiguri, West Bengal, 735211

I am using wish net connection more than one year. From last two month, i am very much disappointed regarding your service. First thing is
Every day, i noticed that the connection are not available more 6-7 hours with a remarks in the site i. E. "timed out", "host destination unreachable" or "transmission failed general failure". And second thing, From last week I not able to accesst internet due to speed issue, the speed is very...
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nawsudh
from Durgapur, West Bengal
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no internet all time. bad behavior

Address:bankura more, Machkhanda burdwan, 713101

I am a coustomer of burdwan bankura more (Aman road lines), i was calling so many time of your chanal partner but no response. Your chanal partner behavior is very poor. All time they could not pic up the phone. They are no service provided me. I am very frusted to your chanel partner. Please solve that.
Chanel partner ph no-[protected]/[protected]/[protected]

Aman road lines ph no [protected]...
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S
Saunak516
from Kolkata, West Bengal
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strict nat on wish net package

Address:3/b 3rd lane panpara barrackpore, North 24 Parganas, West Bengal, 700123

Been a wishnet user for a long time now, recently i discovered they blocked all ports and as a web developer, streamer and a gamer this means that i can neither host websites nor i can properly game unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local cable operator) and pay extra just to forward necessary ports,...
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B
Bunny6939
from Delhi, Delhi
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internet speed

My internet speed had been around 1.5 mbps while surfing youtube and more while downloading for past 3 months. Now it is back to 500 kbps. I have not changed the pack since i got the connection. Why is this happening. My service provider is not giving me satisfying reply. My id is suryasekhar_kb. Registered number is [protected]. If i don't get a reply from you i will think of changing the connection. Thank you....
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Soutik Santa
from Bargarh, Odisha
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network service is very very poor

Address:Kolkata, Kolkata, Kolkata, West Bengal, 700099

I am a customer of Wishnet Broadband Internet Service Provider. I have been facing internet connectivity problems on a regular basis. I have been informing the customer care of Wishnet also as been informed to report if there happens to be any sort of problem. whenever I called they just asked me to ping 172.16.0.1 –t and after that, they create one docket for my issue. I face this problem on a regular basis. But as of now, I did not get...
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Arinjay Choudhury
from Kolkata, West Bengal
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port blocking,nat type strict,false advertising

Been a wishnet user for 3yrs now,

I posted this very complaint once and now my NAT Type is strict again.

As a web developer, a Game Designer and developer this means that i can neither host websites nor i can properly test my games unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local...
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I
icy89
from Kolkata, West Bengal
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bad internet service

Address:Kolkata, West Bengal, 700028

I am been having bad internet service for the last one month but no one is providing a proper solution... Everytime i call the toll free no they say that they are looking into the matter but i am not getting any solution... I registered more than 20 complaints in the last one month but nothing happened..

Main problems :

Ping loss even at idle..
20 request timeouts at every 1000 replies (2% loss)
This...
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G
gg_tarak1
from Mumbai, Maharashtra
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broadband

Address:712101

I am a new customer of you internet service from chinsura (712101) and experiencing horrible internet conditions. Each and every day some time the internet speed falls down too much and some times internet is totally down. I am facing a lot of trouble in my office work as I am currently working from home.

The customer id is gg_tarak1

Please fix the issue related to speed and unavailability of internet.
br...
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Krishna Dalmia
from Mumbai, Maharashtra
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sign in page not opening

Address:279,Canal Street , Shreebhumi, LakeTown, Kolkata, West Bengal, 700048

[protected]
Yash Dalmia
Above us my resgisterd detail
From Last 8 days my sign in page isn't opening, i koled several times to customer care no. But they only know 2 things 1st how to fool customers 2nd just passing time in office with collegues from 10am to 8pm, they ask me to contact local agent nd ask him to diable 1 pack coz 2 packs were activate but when i contacted local he said another thing he came did something...
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Prasun69
from Mumbai, Maharashtra
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internet service

Address:86,Gholaghata Road, Saraswati Apartment,6th floor, Kolkata-700048e, Kolkata, West Bengal, 700103

"wishnet" the most worst internet service provider. The local operator in our area (Ramchandrapur - kolkata) is more worthless. The service provider is charging 472/- for 30 days unlimited internet and where i am getting the internet service for only 22 - 24 days. The service provider block the connection as soon as the scheduled 30 days are over without adjusting those days of without internet. I am suffering for the last 2 years with their...
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Prasun69
from Mumbai, Maharashtra
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internet service

Address:Sree sreema villa, Vivekananda Marg, Ramchandrapur(n), Narendrapur, Kolkata-700103, Kolkata, West Bengal, 700103

Wishnet bradband is charging 472/- per month i. E. 30 days and providing the service for 20-22 days every month and rest of the days remains without internet. The service of the company is very poor. Every month the internet provider is earning 80/- to 125/- without giving internet service. Most worst internet service provider in kolkata. They are cheating the customer. This is going on for the last 1 year and they don't have any solution...
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Atish Gayen
from Mumbai, Maharashtra
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i'm complaining about very bad unprofessional technical support of wishnet

Address:30 south road santoshpur kolkata 700075, Kolkata, West Bengal, 700075

My registration mobile number [protected]. 6th may 2019 this issue is showing.
My broadband connection is unreachable. I'm complaining more than 5 times. But they could not make a solution of their unprofessional technical team with in hole day. Even their support team didn't response properly. I think their technical team is very weak or irresponsible....
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Tanya Sagar
from Mumbai, Maharashtra
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always shows no internet whenever I try to connect

Two months before i had taken the connection of wishnet, since the day my plan started connection is not working. I complained at least 50 times to the customer care but they still have not solved my issue. And the local operator does not respond to my call. If wishnet provides such service then i am sorry to remove your connection. If they can not solve my issue then they must return my recharge money....
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Debdyuti
from Kolkata, West Bengal
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blocking port and asking for extra charges to fix it

Address:Kolkata, West Bengal, 700063

I'm using wishnet for more than 5 years now and their services was and is poor. I'm facing port block and strict nat for almost a year now and every time i tried to call them to resolve this issue they are telling me to change plan which cost absurd amount of money. I've also provided them proof regarding this matter but same old story every time. It's not only me but my friends and neighbors are also facing this problem and has proof. I'm...
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