www.BagItToday.com — Order has not been delivered

Address:Purnia, Bihar

Dear Sir,
I have ordered an Acer Laptop from website www.bagittoday.com but they are not be able to dispatch the order at my address. They are telling me that there is a problem in your address. but, few months ago, when I have ordered some different objects then they have delivered it. That time no problem was occurred.
I have make the payment through S.B.I credit card
So, I want that if they can not deliver the order then they must be refund my whole amount.
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Dear sir,

we would like to inform you that we are unable to find your details. kindly provides us your order id or any details through that we will b enable to help you from our end.

For any further assistance we welcomes your query at [protected]@bagittoday.com

Best Regards,
Shekhar Kumar
Online Support
Dear Sir,

My Order ID is[protected]Acer Aspire V5-571 i3-II W8-BLK - NX.M2DSI.014, Optima Wrist watch)
Name- Avinash Kumar
Dear Sir,

We would like to inform you that we have taken your matter with the concerned department to get your issue resolved at the earliest. Hence we request you to kindly allow us 5-7 working days to do the same. Hope you will bear with us in the interim.


For any further query or assistance, please feel free to write us on [protected]@bagittoday.com


Thanks & Regards,
Shekhar Kumar
Onlinesupport(Bagittoday)
Dear Sir

The matter discussed with you has not been sort out till date. Neither you have delivered the order nor you have refund my whole money...
please sort out this matter as early as possible.

Thank you
Dear Sir

I hope you are doing something regarding my case but I want to know that what exact ally you are doing to solve my problem & can you give the exact date for solving my problem.

Thank you
Dear Sir,

We do understand the importance of your complaint that is why, we have already escalated your request to our concerned department and we are keeping a follow up for this case to resolve the matter at priority basis. Perhaps it is true that it should not take that much time and we once again apologize for the same. Hence, we humble request you to kindly allow us some working days to do the same.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Shekhar Kumar
Onlinesupport(Bagittoday)
Dear Sir
The time is going longer and you are doing nothing regarding my case.
you can think how I am suffering from last 3-4 months.
I want to know that what are you doing to solve my problem.
It is very urgent...please do something...
Dear Sir,

We would like to inform you that your complaint has already been forwarded to our concerned department. We checked the status with them and received revert that the same is still on Follow up. We assure you that we are working on your case very closely. We make you sure all the possible care shall be taken to get the complaint resolved.Its almost going to be closed.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Shekhar Kumar
Onlinesupport(Bagittoday)
Dear Sir
you have taken too much time and you are totally failed to take any action regarding my case. sorry for the language but its true...
Dear Sir,

We regret for the delay. This is to inform you that we have already escalated your concern team for the resolution. We request you to allow us some working days to resolve your concern.


For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Shekhar Kumar
Onlinesupport(Bagittoday)
Dear Mr. Kumar,

This is with reference to your complaint registered with us against your order id – 33520985.

As per your Tele-conversation held with us on[protected], we do understand that your query against the aforesaid order has been resolved up to your satisfaction and the same stand closed in our records.

Query – Related to order

Proposed Solution – As agreed by you over the phone, we would credit your Bagit Today account by issuing Store credit of total order value.

Store credit Value: - 33699.00

Order Value – Rs. 33699.00

Product name/s against which store credit would be provided – Acer Aspire V5-571 i3-II W8-BLK - NX.M2DSI.014, Optima Wrist watch.

Note: - kindly provide your login id which is registered at the Bagit today website to process your store credit and do not share your password to any human interface as this is strictly confidential –

Please note that your account will get credited against the aforesaid order and once credit is issued, you will not be eligible for the above mentioned product/s & refund related to this particular order. Store credit will be credited in your Bagit Today a/c within next 7 to 8 working days after receipt of the products back and this will be valid for next 6 month from the date of credit.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Shekhar kumar
Online Support (Bag it today)

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