[Resolved] www.dhamaalshop.com — Complain about fraud shopping site | |||
Hello sir on 16/07/2016 i saw a tech news in dainik jagran mobile app about dhamaalshop.com offer (Lucky by chance) is selling a videocon hd led tv 32" at rs 6599/- and shipping charge rs 150/- so i did purchased the item, but after that its unable to open the site or unable to track my order, even they are not responding to my mail also the customer care number they have provided [protected], [protected] is not responding, so pls help me, i have already paid the amount rs 6749/- Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||
 3 Comments | |||
Comments
Dear sir i am lokesh patel. I am ordering a sony power bank. My payment was done but they not give me a order conformation and amount detucted in my account.and all steps done by me and last moment in review option showing internal error...pls clear my order and conformation..
Reply
Today I purchased videocon 32" led tv which is in offer of dhamaal shop but after paying rs 6749/- I didn't got any massage about the product or any reference number,
My email id is [protected]@rediffmail.com
My email id is [protected]@rediffmail.com
Dear sir i am lokesh patel. I am ordering a sony power bank. My payment was done but they not give me a order conformation and amount detucted in my account.and all steps done by me and last moment in review option showing internal error...pls clear my order and conformation..
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,
This is in regard to your order which you placed with our company Dhamaalshop.com.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
This is in regard to your order which you placed with our company Dhamaalshop.com.
We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number of unexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
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