Www.Portamart.in — No refund even after a months for order id 168512

Address:	Ajmer, Rajasthan, 305001
Website:	www.portamart.in

Dear Sir,
I have ordered from the aforementioned website a back cover for my father's cell phone vide order id 168512 they cancelled the order two days later in the month of January stating that the product is not in the stock however it was in the stock at the time of order i have raised a case against them in their parent website www.instamojo.com against which they said my refund is failed due to that case then they asked me for my account details for the NEFT transaction stating that the refund will be completed in 10-15 days i have sent the mail on 4th feb, 2016 but still after 20 days no reply from their end.

In the light of above kindly give preference to my complaint.