[Resolved] Xpressbees Logistics — Complaint regarding order 99342372 | |||
Hi, I want to lodge a complaint regarding this order 99342372 with tracking number:[protected]. This order was out for delivery today ie 3rd october 2016. The person who delivered did not deliver it to the address mentioned, instead he called from a different place and asked us to receive the delivery. The person refused to deliver to the mentioned address and asked us to cum to a different place. The way they handled the calls were very bad and both the courier person and the driver were not polite to us. Im unaware of the name but i can share the phone number :[protected]. Please take necessary actions on these two. If they are new to the place its fine, but when are directing them to address they must listen they cant order us to cum to different place to collect the parcel. Anyway the product is delivered but the way they handled is very bad. Regards, Monisha Was this information helpful? | |||
Nov 8, 2016 Complaint marked as Resolved XpressBees Logistics customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 XpressBees Logistics Customer Care's response Dear Customer, The person has been disciplined and has assured to perform well in the future.Please accept our sincere apologies for the inconvenience caused. Regards team xpressbees | |||
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3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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