Dear Sir,
I ordered 10 kg of idli rice 10 kg on 13/08/22.That time delivery date mention as 22/08/22,
I have ordered an item for emergency purposes only
I have not received the item so I have complained on 23/08/22 on jio mart, they told me to wait for 48 hrs.
I have locally purchased 2 kg idli rice for the price of Rs.65 per kg
On 25th sms came as your item out for delivery at 11.51am.Upto evening 6.30pm material not received.So i called jio mart & Xpressbees courier both are told before 9pm item will be delivered.
On 26th Again i complaint and called jio mart & Xpressbees courier both are told before 9pm item will be delivered.
Yesterday night 8pm i went Rayagada for personal reasons that time i visited xpressbees courier office they searched and told office is closing time we will deliver tomorrow.i have taken office number.
Today i called Xpressbees courier for to know the deliver time.they told it is more weight you come and collect the material.I replied it is door delivery so you have to deliver to my home.They disconnected my call.
I called jio mart & Xpressbees courier both are told it will be delivered.
After that i checked the xpressbees tracking shows on 27th 1:54pm out for delivery and same day at 11:12pm customer denied OTP based delivery.On today 11:12 am out for delivery.
Without contacting / visiting my house, Xpressbees courier person written as customer validation failure.
I have complained and follow up with jiomart and xpressbees both more than 10 times.they simply telling as it will be delivered.
Till now nobody contacted me and no action was taken.The output is zero
I have mentally disturbed after this issue
What is going on in Jio mart & Xpress bees? Both are fooling a customer.
So please take the necessary action for the same and give me a compensation for this much of delay.Othwise i will go for consumer complaint.
My jiomart order is[protected]A
Jiomart shipment is[protected]J
Xpressbees AWB is [protected]
With regards
B.Babu
[protected]
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