Xpressbees Logistics — Missing Shipment

Address:

Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014 Phone: +91 (020) 4911 1900 (Board number)

I was expecting a shipment with AWB No. [protected] to be delivered to my address in Deoghar, Jharkhand on 18th March 2022. The shipment reached on time to their destination sub-office on 17th March 2022.

But till 22nd March 2022, this item is not delivered to my address and status is wrongly updated in their shipment-tracking portal as customer not available . I personally visited the XpressBees sub-office in Deoghar, Jharkhand and surprised to know that my item was missing.
Item contains medicine from TATA 1mg and o[censored]rgent requirement.

I expect XpressBees to close this transition with correct status as item is lost, so that I could make my arrangement on time.