Xpressbees Logistics — Product returned without information

Address:

Ernakulam

Hi sir, I had ordered 3d floral bedsheet product from naaptol on 24/01/22 and it has reached courier office in Ernakulam on 29/01/22. From that date tracking message received that " customer wants future delivery". But nobody called me for the delivery and they repeatedly uploading the same message till 7th february. On 8th feb they returned the product to naaptol. I had called several times xpressbees courier agent, but no proper response. Please take necessary action against wrong update and hereafter these issues should not affect another customer.
Order no. 93075822
Tracking no. [protected]

Thanks
Praveen