Xpressbees Logistics — Product undelivered/false delivery status updated in the track status

Address:	600082
Website:	www.firstcry.com

Sir,

I had placed an order at firstcry.com on 3-Nov-2015 and estimated delivery date was 07-Nov-2015. Xpressbees courier service has not delivered my product yet and they are updating false status like "consignee not available/Residence closed" in the tracking system.
These guys need to make an attempt to call the customer atleast to check. I was sitting all day in the house ever since I had ordered but they just close the status saying consignee unavailable.
They dont have a proper customer service as well. I am really disappointed with such false status update. I didnt hear any representative knocking at my door or ringing a bell or shouting out to check if the customer is available.
Such a bad ethics in customer service, updating false status of the product delivery.
I WILL NEVER SHOP FROM FIRSTCRY ANYMORE AND I AM STILL AWAITING MY PRODUCT TO BE DELIVERED