Address: | Mysore, Karnataka, 570023 |
K s dinesh — restoration of 20 days non usage of yeshtel id mys4444
1 review
Di dinukow on sep 19, 2017 mark as resolved
I am mr. K s dinesh my yeshtel user id is mys4444. I have requested your office to block my account on 20.05.2017 thro your senior technician mr. Nagaraj. Since my router and system mother board was not working due to lightning effect. Without router & system, i cannot use internet connection. I have given my wifi router to the concerned shop to repair or replace which comes under warranty.
After i got back the same on 10.06.2017. I call your office for re-configuration. Service personnel mr. Manjunath has set it right. Immediately i called mr. Nagaraj for the restoration of 20 days and it should be given as extension. He has assured the same and it will be attended with in a week and informed me not to send the mail to yeshtel in this regard. It has not restored, once again i called him for further reminder, he has not lifted his phone. I have sent sms to his cell no. [protected] on 04.07.2017. Till date i have not got any news from him or yeshtel.
Yesterday, i have visited your office and enquired about the same. They informed me they will contact mr. Nagaraj and take further action for restoration.in yeshtel office itself i called mr. Nagaraj, he was busy at that time.in the mean time customer care personnel has requested to send the mail to yeshtel. Till date mr. Nagaraj is not lifting the cell phone.
Kindly do the needful in restoring my 20 days for which net is not used. You can check with my account usage. Was this information helpful? |