YatraGenie — bus journey from bangalore to guntur

By booking is from bangalore (Silk board) to guntur bustand. Departure time at silk board is 8.00pm but the bus departed by 9.00pm, driver was casually wasting time by eating and other activities. During the journey also he is entering into all small small towns picking passengers and collecting money due to which the bus is running late by 4 hours. The bus is also full of shakes & sounds, i am becoming mad with these sounds. When i am trying to alert the driver, he is totally abusive. This bus is totally not fit to be on the roads. This is the fate when we book ticket through online. Please solve the problem
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DEAR


SIR,
my name is sitaram, my journey date[protected], 2 o clock bus the ac water is dropping in my bed and wet my cloths, i am complete the driver but the driver was not responding of minimum response, vehicle number PY05A6072

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