Yatri 4 Travel — Travel Package | |||||
I had booked a travel package through Yatri 4 Travels for Coorg.Mr Ankit Jain had sent me a mail trying to sell his dubious package for 12, 999/- with a list of facilities like complimentary breakfast, dinner and other hotel amenities..The worst part of cheating customers is that they have advertised they provide 3 star and 5 star hotels.He had also advised me telephonically that he will provide me a three star and 5 star property.But unfortunately you can select your hotel only after you sign their agreement and that too a budget hotel (NOWHERE TERMED TO BE A THREE STAR OR 5 STAR HOTEL)After regular follow ups Mr Ankit Jain was not picking up my calls .Finally I received a mail from Mr.Dinesh Wahi stating that i have to select the budget hotels (which is just Rs.700-800 per night)without any facilities offered only because I have signed the agreement and no changes will be done, or else they will cancel my voucher.I have been cheated to a tune of Rs.8000/- to 9000/-.because if i had to do the hotel booking directly on line i would have got a much cheaper deal.They are a fraud travel operators and i must say the people out there do not get trapped to the mails you receive from YATRI 4 TRAVELS.I have wasted my hard earned money for all my calls and my precious time too.I need a refund now for the extra money they have cheated me and will try to get my money thru consumer forum.My emaid is [protected]@gmail.com Was this information helpful? | |||||
 2 Comments | |||||
Comments
I have already advised Yatri for travels advising them this file is not closed.They just cannot send me letter and the complaint is solved.They have to refund my money.
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We have come across to your online complaint!!
Please accept our sincere apologies for the inconvenience caused to you.
This is with reference to your booking placed with Yatri 4 Travel against Payment ID: -.Y4T1660JL .
We would like to inform you that you have purchased promotional package where we do not commit any specific hotel in written saying that this package is valid only for single hotel. But we are giving this package for doing the promotional activity so any customer taking advantage of the same package needs to understand the condition and should abide them in terms to use the services.
If you talk about the our commitment to provide you stay in 3-4 star hotel, then we would like to bring you notice that the property we have given you was 3 star category you can go through the online travel company cleartrip.com which stats the same that "Hill Town Hotel - 3 Star hotel"
Also if you did not wish to accept this property then you should have ignore for the same and replied over the same mail to change the property. because after receiving the reply over the availability email we have issued the confirmation and informed to accordingly stating that Now After this reservation your membership will get expired. Further to this, your reservation is non transferable, non cancel-able and non reschedule able at any circumstance.
Now you have successfully utilized the services of your package and the membership has been expired.
We're always very sorry to see a member leave. you can use this following Promo code: Y4T1000 to renew your membership with a Rs 1000 discount. Just to show we love having you as a member. If you would like to use the coupon call our customer care number[protected]
Mail Us: [protected]@yatri4travel.com, Visit us: http://yatri4travel.com/special-offer.html and renew subscription don't forget to enter the coupon code!.
Hugs,
Yatri 4 Travel