[Resolved] Yatri 4 Travel — unethical behaviour | |||
The service and response is not good, there team was try convey the people and collecting the money only there AIM not to support people, i paid last year that time they was promised so many things while in package after payment done they was not responding properly even the not pick up the calls also, i last more than 45000 because of there worst service. before payment they was said everything we will take care but after payment they was just leave alone. i suggest people don't use this agency in future. below my Booking details. Booking ID:- Y4T3904VJ, Date 22.09.2017, Package 3N4D Hotel booking voucher below the Mail Confirmation details for your ref.. Hi Mr. K.Vedachalam, Inline image 2 Congrats! You have successfully completed the transaction. We have received your payment successfully. Below are the transaction details: Payment ID: Y4T3904VJ Package Description: 3N4D Hotel booking voucher Transaction Type: Online Website Transaction Amount: INR 13500/- for 3 Adults Contact No: [protected] / [protected] Transaction Date: Sep 22, 2017 Address : No.88, C Block TNHB, Cornesan Nagar, Near Bharat Petrol Pump, Korukkupet, Chennai, Tamil Nadu - 600021. Please note, It might take upto 5-7 working days to deliver your documents. In case you have ordered multiple offers, they may be delivered to you separately. We care for you, For any questions, you can contact directly Customer care at: 0120– 4213369 or [protected]@yatri4travel.com (10:30 am to 6:30 pm - Mon to Fri). We would LOVE to hear from you! Thank you, Regards, John [protected] Sales & Promotion Team Yatri 4 Travel Phone: +[protected] Email: [protected]@yatri4travel.com Timings: 10.30 AM to 6:30 PM, Monday to Saturday. Was this information helpful? | |||
Dec 23, 2018 Complaint marked as Resolved Yatri 4 Travel customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 Yatri 4 Travel Customer Care's response Dear Mr Vedachalam, We have come across you online complaint and crosschecked your previous records with the concern department. Your subscription to Yatri 4 Travel for holiday package has been expired on July 31, 2018 because you had purchase on Sep 23, 2017, and the same was valid for 10 months from the date of purchase. Moreover to this, we did not find any communication for any other validity extension provided to you from our team. Secondly We found that you was dishonestly making the claim for the services / refund which you knew to be false and not applicable under Yatri 4 Travel's rules, since your package has already been expired. Package's services must be used within the validity of the membership. Hence your complaint not considered to be respectable as you are intentionally posting this complaint to drag the reputation down of the company. We're always very sorry to see a member leave. You can renew your membership after paying 80% for each Payment ID, if In case you want to use the same in future. Note: Strict legal action will be taken against the customer, who fraudulently or dishonestly makes any claim for Service / refund, which he knows to be false and not applicable under Yatri 4 Travel's rules. Warm Regards As Always, [protected]------ Dinesh Wahi Sr. Manager Yatri 4 Travel Online Support Team Web: www.yatri4travel.com Phone: +[protected] Email: [protected]@yatri4travel.com Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday. | |||
 1 Comment | |||
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Kind attention Inspite of hundreds big phone no response I submitted documents through speed post it was returned to me for the reason left one of their representatives John who talked to me send through DTDC no response from customer care give our money back
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