Yebhi.com — refund cash

Address:

New Delhi, Delhi

hi this is regarding my high unsatisfaction to the bad service provided by your side.Despite by continous complain no response has been from your side.i m sending my details once again ... i have tried to purchase 2 coats with order i.d. YBH 4936783 on 13.12.2013 but due to reason of non recieving payment the purchase was cancelled .But my credit card was showing deduction of payment .On talking with customer care, it was informed that no payment has been received .after complaining at yebhi .com i recieved a credit of rs.3998 in my yebhi wallet. i asked for refund in cash option but till now i have recieved only rs.1999 in my credit card account... after contacting to hdfc bank they are repeatedly informing us that only one neft of rs 1999 has been made from pune. After contacting your customer care executive 3 times and asking for neft statement, has resulted in no response. ...infact promise of call back has not been fuflilled...if you have already send the 3998rs, then where lies the difficulty in sending the statement.please either refund or send the statement. i m unhappy with the service and if no action will be taken in response to this email ...i will be left with no other option apart from legal help... thank you