[Resolved] Yepme.com — Haven't received refund since 03-oct-2016 - 8 months | |||||
I had ordered a watch through yepme with my credit card during oct. Order no : 32352271. The product delivered wasn't as promised, so i facilitated an immediate reverse pick up and the same was done duly and promised for a refund in two weeks time. I waited for a month and called customer service and they said its been missed, so they will process it and i will get back my money in a week. So again i waited and i called up again and then i got a excuse that due to dussehra holidays they had continuous holidays and apologized and confirmed that they will refund me asap. Now its june and still i haven't received my payment back. I had called their customer service so many times and theres no one responding. If you guys cannot provide proper service, then why you need to be on this flied and make our life miserable. Now i would like to get my refund asap Was this information helpful? | |||||
Jul 5, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 02, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
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Had ordered some jeans and Tees from YepMe. While placing the order, the acknowledgment was given as, "will be delivered in 5-7 days". After 15 days, the status gets changed to Order Rejected and the money is still not refunded (almost 50 days over)
Order details :-
Order No[protected]
paid Rs1097.