[Resolved] Yepme.com — I didn't get refund of my order[protected]Rs. 548 + 110) - Nov-6, Returned product

prittesh

from Pune, Maharashtra

Address:	411027
Website:	yepme.com

I ordered kurta from Yepme.com but received different one than ordered. Returned it and got confirmation about they got the product and initiated refund. But still refund pending..

[protected][protected][protected][protected]-----
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund against order number[protected].

We regret to inform you that your refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, if you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
PS-1
[protected][protected][protected][protected][protected]

Was this information helpful?

No (0)

Yes (0)

Jan 25, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund and reimbursement of courier charges against order number[protected]

We would like to inform you that we have forwarded your concern regarding refund to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

Also, would like to inform you that we have already shared the coupon code of INR 150 at your registered email id and contact number as a reimbursement for courier charges incurred to send the product.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Dec 24, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com