[Resolved] Yepme.com — Item ordered online not supplied and amount paid online not refunded

sekar1960

from Hosur, Tamil Nadu

Address:	Gurgaon, Haryana, 635601
Website:	www.yepme.com

I have ordered for a pair of Yepme Bolt Sports Shoes - Blue and yellow. Order ID NO.33606646 . But, they expressed their inability to supply the same for the reason "the requested products are out of stock" vide their e-mail to me on 07/05/2017. They also advised me that I would be refunded my money of Rs.240/- within 7 days. But, till date I have not been refunded my money. Please help.

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Jul 2, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

May 28, 2017

Updated by sekar1960 In support of my complaint I attach the image of Yepme.com's mail to me for your perusal.

Verified Support

May 29, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund order number[protected]

We understand that you are waiting for long time . However we have escalated the concern to respected team & we assure you that your issue will be resolved on priority

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team