Yepme.com — No refund for product from last 3 months

Address:Mumbai City, Maharashtra

I had ordered a kurti for my wife on her birthday in Oct'13 from yepme order number 3758569, which was a defective product, i followed up with them for the replacement for 2 months and then I had raised a complaint for the refund of my money complaint number 499162. Till date there is only one response that the refund will be processed in one week. Worst customer service i have ever come across, will never purchase anything from this site in future.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

For any further assistance, please contact us at [protected].

Assuring you the best services, always.

Best Regards,
Yepme Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information