[Resolved]  Yepme.com — no refund or product received since a month

Address:New Delhi, Delhi
Website:www.yepme.com

Hello,

Please note that i have placed an order on june 25, 2017, by paying online and received an sms for the same confirming the order and getting delivered within next 5-7 days and also to check the email for more details, but no mail has been received on the registered email id till now. Even after calling on customer care number, no one is picking up instead the hold on tune is going on for long periods of time.

Tracking the order gives the following details:
Order status: order rejected
Order id:[protected]Jun 25, 2017)
Mode of payment: credit

Even courier details are given like:
Courier name: delhivery
Tracking no:
Courier contact no:[protected]
Courier website:http://www.delhivery.com/

Please resolve the issue

Thank you
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Sep 4, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference to your concern regarding[protected]

We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance and feedback, you can also write to us at [protected]@yepme.com

Warm Regards
Yepme
Aug 11, 2017
Updated by volcano
No refund yet received
Thanks
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