[Resolved] Yepme.com — No sign of a refund even 1 months later!

juhi1502

from Bengaluru, Karnataka

Address:	560068
Website:	www.yepme.com

I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

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May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We would request you to please let us know your order number so that we can help you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Dec 28, 2016

Updated by juhi1502 order no 32816798

Dec 28, 2016

Updated by juhi1502 I've sent back the products I had purchased 35 days back and I have exchanged at least 25 emails with them and each time only receiving a standard response "We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly."

I am tired of following up with them; and I've never ever seen such pathetic customer service. Rather have a bot send these messages!

Yepme is the most pathetic site even if you call they will not pick the call and in mail they will only send one message that they have forwarded your concern to our concerned department and if you will ask the detail of there concern department they will not give and again if you will they will say the same thing but will not refund our money and instead they will ask you if they can provide the coupon even though they know after so much of irritation why i will again open that rubbish site.

and i also i want to add aagain i dont want any retunr in form of coupon i want my money

Verified Support

Dec 28, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 32816798.

We have already forwarded your concern to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme

Verified Support

Jan 04, 2017

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com

Jan 05, 2017

Updated by juhi1502 give me the reference number if you have processed my refund