[Resolved]  Yepme.com — Non-Delivery of products and mental harassment

Address:

Mumbai City, Maharashtra

Ref. : Order No. 10352286 placed on 3rd September, 2014 Following is the copy of email sent to yepme.com on 4h October, 2014 : Dear Sir, In this age of fast technology and online delivery, it seems that you are least bothered about your customer. Where other online shopping sites, deliver the goods within 1 week, you have yet not delivered my products even after online card payment, even after 1 month. Moreover, when I lodged online complaint on your website, the only response that I get is that we are escalating the complaint to higher authorities. But nothing fruitful has yet taken place to ensure that I will be getting my products purchased through your website. Further, you even closed the complaint by reflecting the status of my complaint as "Resolved" even when I have yet not received my products. Copy of such status enclosed along with this email for your perusal. To add to my agony and mental torture, you keep on calling me on my mobile and ask me "Sir, have you received your products?". It is not understood by me that when you are having online database with you regarding the delivery of the products, then why are you asking me again & again such question without taking the pains to check your own database. I reiterate what I have conversed on phone to your executives that I definitely require my products and also compensation for all the troubles & mental torture caused to me. I cannot understand that why I should not drag your company for Fraud, Cheating, Mental Harassment and Deficiency of Services to Consumer Court, Economic Offences Wing, Cyber Crime Cell & other legal consequences for no fault on my part. Also now know ye all men that this communication should be treated as a legal notice for any future litigation, if required. Waiting for my Products along with compensation as soon as possible from your end."