Yepme.com — Not getting product ordered from website & status showing delivered | |||||
I ordered shoes from Yepme with order ID 15244529 on 21.09.2015 but still it is not been received by me. But i got a mail that it was delivered on 29.09.2015. I replied to their customer service on mail about this. first they told me that it was delivered on reception since i gave the delivery address of my office. then i asked for Proof of copy of delivery(POD) from them but the POD which they gave was having the sign of the person whom i don't even know. The name doesn't match with any of the employee in my company. I told them about this yet there are saying it was delivered at the correct address. I provided my mobile no. also with the address my question was why i was not called up when my product arrived. I didn't received my product & there are giving a false POD. Please take the action against them as for my side it was not received by anyone in my company i have tripled checked it. Please do the needfull Was this information helpful? | |||||
Yepme.com customer support has been notified about the posted complaint. | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding order number 15244529.
We would like to inform you that we have forward your concern to our concerned department. We will get back to you as soon as possible whenever the concern will resolve.
In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.
Assuring you of our best services always!
Warm Regards,
Yepme.com